2.12.0 Safe to install
HomeWAV: Your Home's Communication Hub
HomeWAV provides an innovative solution for seamless communication and monitoring within your home, enhancing security and convenience for families.
HomeWAV Mobile App Features:
- New to HomeWAV? Create a free account.
- Returning visitor? Log in with your username and password.
- Fully registered and approved visitors will be able to choose the facility and add an inmate.
- View available funds, add funds, or transfer funds.
- Add, update, or change credit/debit information.
- Only pay for the minutes you use. No plans or packages.
- Once logged in, the inmate will see that you are available and can initiate a phone call, video call, or message (if allowed by the facility).
- Visitors will receive a notification once the inmate is logged in.
- Easily schedule onsite visits (if allowed by the facility).
- No scheduling required for remote video visitations.
For optimal results, we recommend using a WIFI connection and a headset.
Note: The availability of these features may vary between facilities. Costs for phone and video usage will also vary.
Overview
HomeWAV is a Freeware software in the category Internet developed by HomeWAV.
The latest version of HomeWAV is 2.12.0, released on 07/05/2024. It was initially added to our database on 09/20/2023.
HomeWAV runs on the following operating systems: Android/iOS.
Users of HomeWAV gave it a rating of 4 out of 5 stars.
Pros
- User-friendly interface that is easy to navigate
- Real-time communication with inmates via video and audio
- Ability to send messages and images to inmates
- Available on multiple platforms, including iOS and Android
- Secure and monitored environment for conversations
- Offers features like scheduling calls and notifications for call availability
Cons
- Service fees can be high for both calls and messages
- Quality of video and audio can be inconsistent depending on network connection
- Limited availability in certain correctional facilities
- User accounts may be disabled if terms are not followed, leading to potential loss of funds
- Customer service can be slow to respond to issues or inquiries
FAQ
What is HomeWAV?
HomeWAV is a communication platform designed for inmates and their families, allowing them to maintain connections through video visitation, messaging, and calls.
How do I create an account on HomeWAV?
To create an account, visit the HomeWAV website or download the HomeWAV app, then follow the on-screen instructions to register.
Are there fees associated with using HomeWAV services?
Yes, HomeWAV services generally involve fees for video calls, messages, and other features. Prices may vary based on your location and the services selected.
Can I use HomeWAV from my mobile device?
Yes, HomeWAV offers a mobile app that can be downloaded on both iOS and Android devices for convenient access.
What are the hours of operation for video visitation?
Video visitation hours vary by facility. Check with your specific facility for their schedule and availability.
Is there a limit to how long I can talk using HomeWAV?
Yes, each session may have a time limit that depends on the facility’s regulations. Typically, sessions last between 10 to 30 minutes.
How do I add funds to my HomeWAV account?
You can add funds to your account through the HomeWAV website or app using a credit/debit card. Options for funding may vary by service.
Is the communication on HomeWAV secure?
Yes, HomeWAV prioritizes user privacy and security, utilizing encryption to protect communications.
What happens if there's a technical issue during my call?
If you experience technical issues, you can reach out to HomeWAV customer support for assistance. They can help troubleshoot and resolve problems.
Can inmates access their own HomeWAV accounts?
No, inmates cannot access their own accounts. Family members and friends manage the accounts from their end.
Boris Weber
I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.
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